FAQs

Where are your clothes made?

All my sweatshirts are embroidered personally by me in my little home in Utah!

How long does shipping take?

Currently orders take 10-15 business days to ship. Please be mindful that shipping times can be delayed due to COVID and around holidays.

Can I return or exchange my order?

Because all of my sweatshirts are made to order I currently am not offering returns or exchanges.

When is your next design launching?

I try to release a new design every month and I always announce new drops on my socials so be sure to follow my insta feed and my tiktok so you don't miss anything!

How can I get in touch?

If you have a question please reach out at hello@neonthief.com!